Visitor
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1 Message
email messages from Xfinity
I have been receiving emails from Xfinity saying that my payment method is incorrect, but when I look I have a zero balance and my CC info appears correct. Pease advise.
[Edited: "Personal Information"]
XfinityRichard
Official Employee
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1.9K Messages
2 days ago
Hi there, @user_52ahgr Thank you so much for reaching out. For your security can you please edit your name. It sounds like you're receiving phishing emails pretending to be from Xfinity about incorrect payment information. Despite your account showing a zero balance and your credit card details being correct, the emails are likely scams designed to steal your information.-Richard
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