Eero on XB8+XD4

I have a new Xfi 1gb setup with an XB8 gateway and an XD4 modem. My WiFi signal drops to 17mb upstairs, and I want to extend it using an Eero mesh system. However, I can only find installation help for the XB8 alone, not with the XB8+XD4 setup. Can someone provide step-by-step guidance to ensure the XD4 continues working properly?

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XfinityThomasB

Official Employee

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1.5K Messages

1 month ago

user_bjcc28 Is there a reason for the multiple jump points for the extension of network? It is very important to keep signal cancelation in mind when looking at Wi-Fi. If you are running multiple signal boosters that are sending out multiples of any frequency, when two equal frequencies meet, they will cancel each other out. The Eero and XD4 are in proximity to each other? Have you tried to remove the XD4 from the equation? Is the home greater than 10,000 sq ft?

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user_b09aog

5 Messages

Hi, I have the XB8. I bought and eero pro 6e mesh. When I turn on bridge mode the system doesn't work. If I disable the bridge mode they connect but the performance is really poor. With an Ethernet directly to the modem almost 1000bps but with the eero connected with a cable to the xb8 is extremally poor around 120mbps. I think that the cause is that there are 2 different signals. I worked for hours with eero tech support and they run several tests and configurations without success. They sent me a new one but i have the same problem. They suggested to contact Xfinity to find out if you think that there is compatibility problem. do you have any suggestion/guidance? Thank you very much!

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15 days ago

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EG

Expert

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107.1K Messages

1 month ago

@user_bjcc28

Have you placed the XB8 into bridge mode ?

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user_bjcc28

Eero on XB8+XD4

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XfinityThomasB

user_b09aog

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