[Edited] Pod

user_ynnuee Hello, thank you for taking the time to tag us today. I am sorry you are having pod issues. I understand how frustrating it is, and I am happy to help you troubleshoot. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.