Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
Hello @user_ba34ab, and thanks you for reaching out about early termination fees. If the link Bruce shared doesn't fully answer your question, I would be happy to review the account to see if there are any fees that would apply.
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
BruceW
Gold Problem Solver
•
26.7K Messages
2 years ago
Please see https://www.xfinity.com/support/articles/my-account-find-contract
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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113.3K Messages
2 years ago
The concern is not "Home Networking" help related. Topic moved here to the proper help section for assistance.
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XfinityEricB
Official Employee
•
2.5K Messages
2 years ago
Hello @user_ba34ab, and thanks you for reaching out about early termination fees. If the link Bruce shared doesn't fully answer your question, I would be happy to review the account to see if there are any fees that would apply.
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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