Dropping packets and losing bandwidth while streaming.

Hi all, Hoping to find some help here. While live streaming onto Twitch, my video is dropping many frames and causing intermittent connection issues. Had no issues for many months until just the last couple of weeks. Bandwith is typically steady at 6100+ kb/s, and dropping to 400 kb/s when the connection issues are happening. Been using my own Modem, Netgear C7000. Thanks.

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1	Locked	QAM256	25	615000000 Hz	-4.7 dBmV	36.9 dB	12753	0
2	Locked	QAM256	13	543000000 Hz	-5.1 dBmV	37.1 dB	12441	586
3	Locked	QAM256	14	549000000 Hz	-5.2 dBmV	37.2 dB	12826	712
4	Locked	QAM256	15	555000000 Hz	-4.9 dBmV	37.4 dB	12422	829
5	Locked	QAM256	16	561000000 Hz	-4.9 dBmV	36.8 dB	13085	1222
6	Locked	QAM256	17	567000000 Hz	-4.8 dBmV	33.9 dB	9620693	4694060
7	Locked	QAM256	18	573000000 Hz	-5 dBmV	35.9 dB	21353886	466906
8	Locked	QAM256	19	579000000 Hz	-4.7 dBmV	37.2 dB	12173	45
9	Locked	QAM256	20	585000000 Hz	-4.6 dBmV	37.1 dB	11837	28
10	Locked	QAM256	21	591000000 Hz	-4.5 dBmV	37 dB	12760	30
11	Locked	QAM256	22	597000000 Hz	-4.7 dBmV	36.9 dB	13290	35
12	Locked	QAM256	23	603000000 Hz	-4.8 dBmV	36.7 dB	14744	781
13	Locked	QAM256	24	609000000 Hz	-4.7 dBmV	36.9 dB	13204	0
14	Locked	QAM256	29	639000000 Hz	-4.3 dBmV	36.9 dB	13461	0
15	Locked	QAM256	26	621000000 Hz	-4.6 dBmV	37 dB	13143	0
16	Locked	QAM256	27	627000000 Hz	-4.6 dBmV	37 dB	13173	0
17	Locked	QAM256	28	633000000 Hz	-4.1 dBmV	37.5 dB	29	0
18	Locked	QAM256	30	645000000 Hz	-3.6 dBmV	37.8 dB	32	0
19	Locked	QAM256	31	651000000 Hz	-3.4 dBmV	37.7 dB	38	0
20	Locked	QAM256	32	657000000 Hz	-3.1 dBmV	37.8 dB	38	0
21	Locked	QAM256	33	663000000 Hz	-3.1 dBmV	37.6 dB	29	0
22	Locked	QAM256	34	669000000 Hz	-2.9 dBmV	37.6 dB	44	0
23	Locked	QAM256	35	675000000 Hz	-2.6 dBmV	37.6 dB	35	0
24	Locked	QAM256	36	681000000 Hz	-2.5 dBmV	37.8 dB	28	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	4	5120 Ksym/sec	36500000 Hz	41.4 dBmV
2	Locked	ATDMA	1	5120 Ksym/sec	17300000 Hz	41.3 dBmV
3	Locked	ATDMA	2	5120 Ksym/sec	23700000 Hz	41.2 dBmV
4	Locked	ATDMA	3	5120 Ksym/sec	30100000 Hz	42.9 dBmV
5	Locked	ATDMA	5	1280 Ksym/sec	41200000 Hz	44 dBmV
6	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
7	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV
8	Not Locked	Unknown	0	0 Ksym/sec	0 Hz	0.0 dBmV

Time	Priority	Description
2020-8-21, 15:37:26	Warning (5)	MDD message timeout;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.1;CM-VER=3.0;
2020-8-20, 02:50:14	Notice (6)	Honoring MDD; IP provisioning mode = IPv6
2020-8-20, 02:48:56	Critical (3)	No Ranging Response received - T3 time-out;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:45	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:44	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:42	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:41	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:40	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:39	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:37	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:36	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:35	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:34	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:32	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:31	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:28	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:27	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;
2020-8-20, 02:48:25	Critical (3)	SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=a0:40:a0:3d:58:c0;CMTS-MAC=00:59:dc:79:a7:22;CM-QOS=1.0;CM-VER=3.0;

This conversation is no longer open for comments or replies and is no longer visible to community members.

Your Home Network

CatEngine

Dropping packets and losing bandwidth while streaming.

No Responses!

New to the Community?