Visitor
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2 Messages
Dropped Packets
First of all the Xfinity Assistant is trash. It is completely oblivious to DNS and routing issues to specific networks and it is impossible to go past to submit a real support ticket. I am seeing packet loss / dropped connections to the 173.225.18/20 networks. This does not occur with CenturyLink. I need some real support here.
Accepted Solution
user_f71a99
Visitor
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2 Messages
2 years ago
The issue resolved itself at 11am PST.
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BruceW
Gold Problem Solver
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26.4K Messages
2 years ago
Please post the complete trace output.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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