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2 Messages
Downstream OFDM not locked
My DOCSIS 3.1 modem is in 'Partial Service' mode. It is failing to lock the Downstream OFDM block (Channel 193/194), and my SNR on the upper frequencies is dropping. Could Xfinity support help? Thanks.
Visitor
•
2 Messages
My DOCSIS 3.1 modem is in 'Partial Service' mode. It is failing to lock the Downstream OFDM block (Channel 193/194), and my SNR on the upper frequencies is dropping. Could Xfinity support help? Thanks.
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