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user_4ft33n
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10/27/2026 3:57 PM

download speeds

paying for 1G down, congestion on branch, they just "updated" the lines, I get down to 40 mbps and 15 min later I get 598 mbps, sometimes back up to 1 G.  Never had this issue before they upgraded the lines.

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55 minutes ago

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XfinityMartyR

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3.8K Messages

55 minutes ago

user_4ft33n Hi there, and thank you for reaching out! I can totally understand how frustrating it can be to experience lower than expected internet speeds. Have you had a chance to review our Knowledge Base article on troubleshooting your internet connection? The steps outlined may give you some insight on the issue, and alert the local team for a possible technician visit. 
 
 

 

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