Ggggggg1's profile
Ggggggg1
1st Reply
1st Topic

Regular Visitor

 • 

2 Messages

Fri, Jun 5, 2020 9:00 AM

Download speed: wired vs. wireless

Hello - I just replaced my Zoom modem/Apple wifi router setup with Xfinity Gateway modem/router. My Comcast plan has 600mb DL, after the easy install and activation my wired DL is under 100mb while my wireless DL is over 500mb. My PC is an older Dell Inspiron 64bit dual core, 3GB RAM. Spent a long time with tech support chat agent but unable to help.

Any idea why wired PC DL speeds would remain slow? These wired sppeds are what I had before equipment upgrade.

 

thanks,

Question

 • 

Updated 

1 y ago

664

3

0

0

Responses

EG

Expert

 • 

86.5K Messages

1 y ago

Check to see if the PC has an NIC / network adapter that supports 10/100/1000 gigabit ethernet speeds.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

0

0

EG

Expert

 • 

86.5K Messages

1 y ago

Quite welcome ! Closing this thread.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

0

0

Ggggggg1

Regular Visitor

 • 

2 Messages

1 y ago

Thanks EG, I think you answered it as my NIC tops out at 100MB. Now I'll research how to replace it.

0

0

New to the Community?

Start Here