New Poster
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2 Messages
Download speed: up to 1200 Mbps, Upload speed: up to 200 Mbps
False advertisement,
download speed is fine
upload speed only 40-42
copied straight from my account;
Download speed: up to 1200 Mbps, Upload speed: up to 200 Mbps
I have SB33 modem, connected to the 2.5g port
and the ROG Rapture GT-AXE16000 quad-band WiFi 6E router...
comcast fix the upload speed
LG
BruceW
Gold Problem Solver
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26.4K Messages
1 year ago
"SB33" does not appear to be a valid modem model. If you meant "S33", that model is not approved for the higher upload speeds. See https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/ and https://www.xfinity.com/support/articles/upgraded-areas-leased-equipment-required-for-upload-speeds.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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CCJodie
Problem Solver
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1.3K Messages
1 year ago
@LGUIJ Hello, @BruceW is correct. The device you provided is not an approved device to get the higher upload speeds. In addition, the links provided there are also great resources to know the exact models that will work.
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