Visitor
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2 Messages
Download speed now at 9 Mbps
Would this be considered a reportable outage? Planning to notify my property manager in case other units in my building are experiencing the same issue, has been 2 days now. Some additional information from speed tests:
Download speed: 9.28 Mbps
Upload speed: 40.7 Mbps
Idle latency: 12
Download latency: 13
Upload latency: 25
mrwinklebottom
Visitor
•
2 Messages
3 hours ago
Some of the troubleshooting steps I have taken:
- Modem has been restarted multiple times.
- Modem was connected/added as a device to my account.
- Speed tests have been done on multiple devices using multiple different apps, so it does not appear to be device-specific.
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