1 Message
Doubled in Price!
My 2 years is up and my internet (which is out half the time)doubled in price. Verizon is on me hard to switch to them because I have cell service with them. Their offer is less than I was paying for Xfinity each month. It appears that is going to be the direction I have to take. I am a senior citizen and also a teacher and no discounts are offered. Go where customer service is offered, I guess.
EG
Expert
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110.3K Messages
4 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJoe
Official Employee
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771 Messages
4 months ago
Hi there @user_lmyul4 Thank you for reaching out on the forums. You have come to the right place for everything Xfinity. We can look over your Xfinity account with you and see if there are any ways to reduce your overall monthly costs.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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