Visitor

 • 

1 Message

Friday, March 24th, 2023 7:19 PM

Closed

Does the wifi that comes with Xfinity modem slow down my main wifi channel?

The xfinity modem comes with a wifi channel. No one uses it. Is this unused channel slowing down my main wifi im using in my personal router? I tried calling comcast and they have no phone number listed and if you chat with the robot it asks you useless questions so not sure how to proceed. 

Problem Solver

 • 

874 Messages

2 years ago

Thank you for reaching out over Xfinity Forums, @user_67ec27. It is unlikely the channel is having any effect on your WiFi, but I would be happy to find you the answer. What is the channel you have concerns about? 

forum icon

New to the Community?

Start Here