Regular Visitor
•
4 Messages
Does anyone get gig speed???
I subscribe to gig speed and the best I get is 470 mbps when I am dirrectly connected to cable modem. I have had techs out and they haven't been able to fix.
Cable Modem
HW Version:2.2
Vendor:Technicolor
BOOT Version:S1TC-3.49.18.14
Core Version:1.0
Model:CGM4140COM
Product Type:XB6
Flash Part:8192 MB
Download Version:Prod_18.1_d31 & Prod_18.1
|
Upstream
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Channel Bonding Value | ||||
| Index |
1
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2
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3
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4
|
|
|---|---|---|---|---|---|
| Lock Status |
Locked
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Locked
|
Locked
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Locked
|
|
| Frequency |
36 MHz
|
30 MHz
|
23 MHz
|
17 MHz
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|
| Symbol Rate |
5120
|
5120
|
5120
|
5120
|
|
| Power Level |
42.8 dBmV
|
42.0 dBmV
|
41.3 dBmV
|
39.8 dBmV
|
|
| Modulation |
QAM
|
QAM
|
QAM
|
QAM
|
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| Channel Type |
ATDMA
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ATDMA
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ATDMA
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ATDMA
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| CM Error Codewords | ||||||||||||||||||||||||||||||||
| Index |
1
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2
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3
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4
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5
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6
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7
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8
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9
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10
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11
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13
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14
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15
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17
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19
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23
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25
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26
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27
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28
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29
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30
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31
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32
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Unerrored Codewords |
583455601
|
2926764601
|
2926766962
|
2926772146
|
2926780413
|
2926782025
|
2926786956
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2926792186
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2926819627
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2926824628
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2926828361
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2926835282
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2926839141
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2926844908
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2926850165
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2926854579
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2926895885
|
2926913543
|
2926917256
|
2926921914
|
2926927171
|
2926932763
|
2926937734
|
2926943947
|
2926946638
|
2926953310
|
2926959491
|
2926966181
|
2926969797
|
2926975102
|
2926980287
|
583455601
|
| Correctable Codewords |
9604419
|
0
|
0
|
0
|
6
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
9604419
|
| Uncorrectable Codewords |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Upstream
|
Channel Bonding Value | ||||
| Index |
1
|
2
|
3
|
4
|
|
|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
Locked
|
|
| Frequency |
36 MHz
|
30 MHz
|
23 MHz
|
17 MHz
|
|
| Symbol Rate |
5120
|
5120
|
5120
|
5120
|
|
| Power Level |
42.8 dBmV
|
42.0 dBmV
|
41.3 dBmV
|
39.8 dBmV
|
|
| Modulation |
QAM
|
QAM
|
QAM
|
QAM
|
|
| Channel Type |
ATDMA
|
ATDMA
|
ATDMA
|
ATDMA
|
|
|
Downstream
|
Channel Bonding Value | ||||||||||||||||||||||||||||||||
| Index |
13
|
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
28
|
29
|
30
|
31
|
32
|
48
|
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lock Status |
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
Locked
|
| Frequency |
591 MHz
|
519 MHz
|
525 MHz
|
531 MHz
|
537 MHz
|
543 MHz
|
549 MHz
|
555 MHz
|
561 MHz
|
567 MHz
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573 MHz
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579 MHz
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585 MHz
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603 MHz
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609 MHz
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615 MHz
|
813 MHz
|
819 MHz
|
825 MHz
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831 MHz
|
837 MHz
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843 MHz
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849 MHz
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855 MHz
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861 MHz
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867 MHz
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873 MHz
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879 MHz
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885 MHz
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891 MHz
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999 MHz
|
688 MHz
|
563600000
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| SNR |
40.8 dB
|
41.1 dB
|
41.1 dB
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41.2 dB
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41.1 dB
|
41.0 dB
|
41.0 dB
|
40.2 dB
|
40.7 dB
|
40.5 dB
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40.3 dB
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39.7 dB
|
40.4 dB
|
40.6 dB
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40.8 dB
|
40.8 dB
|
42.1 dB
|
42.5 dB
|
42.2 dB
|
42.1 dB
|
41.9 dB
|
41.9 dB
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41.8 dB
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41.9 dB
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41.7 dB
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41.5 dB
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41.5 dB
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41.6 dB
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41.8 dB
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41.7 dB
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39.3 dB
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40.9 dB
|
NA
|
| Power Level |
-2.3 dBmV
|
-2.5 dBmV
|
-2.5 dBmV
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-2.4 dBmV
|
-2.5 dBmV
|
-2.8 dBmV
|
-2.7 dBmV
|
-2.6 dBmV
|
-2.6 dBmV
|
-2.8 dBmV
|
-2.7 dBmV
|
-2.8 dBmV
|
-2.5 dBmV
|
-2.4 dBmV
|
-2.6 dBmV
|
-2.7 dBmV
|
1.0 dBmV
|
1.2 dBmV
|
1.0 dBmV
|
0.9 dBmV
|
0.5 dBmV
|
0.7 dBmV
|
0.6 dBmV
|
0.6 dBmV
|
0.3 dBmV
|
0.0 dBmV
|
0.1 dBmV
|
0.1 dBmV
|
0.5 dBmV
|
0.2 dBmV
|
0.1 dBmV
|
-1.4 dBmV
|
NA
|
| Modulation |
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
256 QAM
|
OFDM
|
OFDM
|
Jlavaseur
Problem Solver
•
948 Messages
6 years ago
I got the Xb6 gateway also and I get around 940 MBs wired in and roughly 600 Mbs on WiFi. Is your computer your using a Dell by any chance? A poster on here had a Dell with slow speeds and it turned out Dell loads a program that chokes speeds, he removed it and now get full speeds, just a thought
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EG
Expert
•
111.5K Messages
6 years ago
FWIW @Tuckerthedog, your signal stats are all well within spec.
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darkangelic
Gold Problem Solver
•
2K Messages
6 years ago
I"ve used my own modems and both flavors of the XB6 gateway and I've never failed to hit 940 Mbps down (real world maximum speed) over Ethernet.
Since numerous factors might interfere with speedtests, you might want to try using the OOKLA Speedtest app for Windows or for MacOS to eliminate your browser as the culprit.
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