Visitor
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1 Message
Do I need a different modem for a different internet package?
I am looking to upgrade my internet package to the 1 Gig, and was wondering if I can still use my own modem or do I have to get a Comcast one? The info that explains the package sounds like I have to get a Comcast one?
EG
Expert
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121.8K Messages
2 days ago
What is the exact make and model number of it ?
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XfinityJoe
Official Employee
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1.5K Messages
7 hours ago
Hi there @user_91854f Thanks for reaching out and for your interest in our awesome 1 Gig Internet service! I personally have 1 Gig at home, and it's been a great fit for my family's needs. We'd be happy to take a look at your account to see if there are any available promotions and verify that your current modem is compatible
If you'd like to review your account, please send us a DM with your full name and address to Xfinity Support.
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EG
Expert
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121.8K Messages
4 hours ago
@user_91854f
My question ?
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