user_493mu3's profile

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Sunday, May 24th, 2026 2:48 PM

dns issues

Comcast National DNS servers are unable to cope with requests, this statred in Atlanta december 2025, Daily I get up to 30000 corrected errors, T3 timeouts and rebooting my modem manually I sometimes have to do it multiple times. as DHCP fails Looking deeper into the issue my packets are getting lost in your data center in Doraville IP 96.110.36.185 I complained twice and have had 2 engineer visits who found noting wrong from the tap to all my devices. On both occassions I requested a bucket truck to check my upstream connection and heard nothing more.

in an act of desperation I have been trying public DNS servers but these fail on Cocast infrastructure 

see the video for Doraville while trying to get a response from 75.75.75.76

here is a video of your primary DNS server being unreachable

this morning I rebooted my entire house and tested everything and in three hours I have 705 corrected errors and 2834 uncorrected errors, I am clearly still paying for something I am not getting.!!!

I tried to send a head end reboot from the app and it can see my device but cant do it.. Atlanta is supposed to be a world Cup city and locals cant access the internet without grief

The downstream channels that are problematic are 34-44

16 Locked QAM256 36 567.0 1.6 43.5 0 0
17 Locked QAM256 37 573.0 2.4 45.2 95 339
18 Locked QAM256 38 579.0 2.6 46.5 102 351
19 Locked QAM256 39 585.0 2.4 46.5 95 350
20 Locked QAM256 40 591.0 2.4 46.3 73 369
21 Locked QAM256 41 597.0 2.2 46.3 91 352
22 Locked QAM256 42 603.0 2.5 46.5 93 341
23 Locked QAM256 43 609.0 2.3 46.5 89 359
24 Locked QAM256 44 615.0 2.2 45.9 67 373
Total             705 2834

 System Up Time 0 days 03h:13m:40s

Does anyone know who I can talk to this about this? 

thanks in advance

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