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dns issues
Comcast National DNS servers are unable to cope with requests, this statred in Atlanta december 2025, Daily I get up to 30000 corrected errors, T3 timeouts and rebooting my modem manually I sometimes have to do it multiple times. as DHCP fails Looking deeper into the issue my packets are getting lost in your data center in Doraville IP 96.110.36.185 I complained twice and have had 2 engineer visits who found noting wrong from the tap to all my devices. On both occassions I requested a bucket truck to check my upstream connection and heard nothing more.
in an act of desperation I have been trying public DNS servers but these fail on Cocast infrastructure
see the video for Doraville while trying to get a response from 75.75.75.76
here is a video of your primary DNS server being unreachable
this morning I rebooted my entire house and tested everything and in three hours I have 705 corrected errors and 2834 uncorrected errors, I am clearly still paying for something I am not getting.!!!
I tried to send a head end reboot from the app and it can see my device but cant do it.. Atlanta is supposed to be a world Cup city and locals cant access the internet without grief
The downstream channels that are problematic are 34-44
| 16 | Locked | QAM256 | 36 | 567.0 | 1.6 | 43.5 | 0 | 0 |
| 17 | Locked | QAM256 | 37 | 573.0 | 2.4 | 45.2 | 95 | 339 |
| 18 | Locked | QAM256 | 38 | 579.0 | 2.6 | 46.5 | 102 | 351 |
| 19 | Locked | QAM256 | 39 | 585.0 | 2.4 | 46.5 | 95 | 350 |
| 20 | Locked | QAM256 | 40 | 591.0 | 2.4 | 46.3 | 73 | 369 |
| 21 | Locked | QAM256 | 41 | 597.0 | 2.2 | 46.3 | 91 | 352 |
| 22 | Locked | QAM256 | 42 | 603.0 | 2.5 | 46.5 | 93 | 341 |
| 23 | Locked | QAM256 | 43 | 609.0 | 2.3 | 46.5 | 89 | 359 |
| 24 | Locked | QAM256 | 44 | 615.0 | 2.2 | 45.9 | 67 | 373 |
| Total | 705 | 2834 |
| System Up Time | 0 days 03h:13m:40s |
Does anyone know who I can talk to this about this?
thanks in advance



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