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5 Messages
Ditch the rented modem? And other speed questions
We have the performance pro and I am getting 91 down and 6 up.
Shouldn't I be getting way more like 250-300 down?
I currently have the Arris Tg1682 telephony modem and a Netgear Nighthawk R7000 router.
I cancelled the landline and I'm taking the rented modem back.
Questions:
If I'm getting the 91 down will changing my modem or router help increase my speed? The router is supposed to be a very nice one but is like 10 years old?
I am open to any suggestions!!!! Thank you
CCAndrew
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5 years ago
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Anon342394
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5 Messages
5 years ago
Sorry!
Wifi on my iPad is 92.57 and 5.93
Wired on Xbox is 108.5 and 5.68 with 47ms latency
Daughter complains of lag while playing online-I thought the wired would be much better.
I browsed the netgear nighthawk settings (wow-a lot of settings) and am willing to make changes to the router. Not sure if it's the router or the modem at this point though.
Modem is also in bridged mode
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Gambit66
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341 Messages
5 years ago
@Anon342394 well if you are using your own router/wifi, then your modem should be in bridge mode. Otherwise your get a whole bucket of problems. I used to have an older Linksys router we had for years. Upgraded to an ASUS in 2014/15, big improvement So if your router is 10 years old, it can`t handle the speed. Go buy a new router, and go to the Comcast store/office and make sure you have the newest modem they have.
As far as rented vs your own modem. Rented modem cost you nothing if it burns up or has problems, and needs fixing or replaced. Your own modem cost out of your pocket. Comcast modems have less connection issues. Most of the post on here of having modem trouble, are people who own their own. FYI- Another thing that is causing problems, don't use Xfi app, don`t activate it in your account. Since you use your own router/wifi, and the modem will be in bridge mode, Xfi won`t work anyway.
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CCAndrew
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5 years ago
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EG
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5 years ago
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Anon342394
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5 years ago
I almost didn't post seeing not too many replies and figured I wouldn't get a response so I appreciate ANY responses! Maybe you guys could take up your issues in private messages? Just a thought!
Anyway I would, like most people, I want to maximize what I'm paying for. Definitely returning the Arris though. I'm not renting.
So, is there any advantage to having an all in one unit? (Router, modem, WiFi)
Is my Netgear nighthawk 7000 impeding my performance? It's an ac1900.
I like the flexibility of the router. It's got loads of features!
Thanks for your help! Much appreciated.
On a side note, what's the deal with Comcast/Xfinity? I'm confused. It WAS Comcast.....then I thought they were changing or merging to Xfinity. Now we are back to Comcast? What's the deal?
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MisterEd51
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729 Messages
5 years ago
"Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. The brand was first introduced in 2010; prior to that, these services were marketed primarily under the Comcast name."
Xfinity
https://en.wikipedia.org/wiki/Xfinity
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EG
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salEdge
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41 Messages
5 years ago
And 4×4 multi user MIMO.
The second option is the Wifi Combo The Netgear Nighthawk AX6000
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salEdge
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EG
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5 years ago
Correct. The C AX 80 is a combo gateway device but it still doesn't support the Comcast phone service if that's what the OP also needs.
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EG
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111.7K Messages
5 years ago
They would still need to use a cable modem with that router, or an eMTA modem device if they also have Comcast's phone service.
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salEdge
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5 years ago
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