New Poster
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4 Messages
disable xfinitywifi
I am still strugling with disabling xfinitywifi.
I disable from here:
https://customer.xfinity.com/#/settings/security/hotspot
But still can see it my available networks. customer service can not help. my kids just ask for complimntary hours with random email address which i want to avoid this and control theri technology time. please help
darkangelic
Gold Problem Solver
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2K Messages
5 years ago
Are you certain this is in your house and not your neighbor's house?
Also, if my kids were continuously violating the rules I set up for internet use, they get their devices physically taken away for a time, and they're returned with administrative control by me. As the parent, you have the right and responsibility to enforce the rules you've set.
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EG
Expert
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111.8K Messages
5 years ago
Are you trying to disable your in home private WiFi network or the additional xfinitywifi public hotspot that the gateway device also broadcasts ?
As for whether it is yours or a neighbor's broadcast, as a test, unplug the gateway and see if that broadcast name disappears. Then plug it back in and see if it reappears. If it does, then you'll know that it's yours.
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fadhl_alakwaa
New Poster
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4 Messages
5 years ago
I mean to disablethe public finitywife.I unplug the power and still there, so it is from my neighbour.
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EG
Expert
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111.8K Messages
5 years ago
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