Disable Wi-Fi Hotspots on XB8

I already did that and it showed disabled before I enabled bridge mode.

@user_mfuw2c have you confirmed that this is your gateway's hotspot broadcasting and not the hotspots from other Xfinity customer's gateways? With millions of Xfinity WiFi hotspots across the country, you’re never far from a fast, reliable connection. To check use the Xfinity app — tap the WiFi tab to find hotspots near you. You can also explore the online hotspot map. 

Yes, I have confirmed.

Thanks for confirming! In that case, we may want to take a closer look. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get started.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

• Click "Sign In" if necessary

• Click the "direct messaging" icon or https://comca.st/3J0ir1l

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send