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Wednesday, September 27th, 2023 3:55 AM

Closed

Disable MoCa

I have changed my password, restarted, and I still have several devices in my household that do not belong to me using my network. It says their connection is through MoCa.

please help as it severely impacts my internet speeds 

Problem Solver

 • 

1.5K Messages

2 years ago

You need an MoCA point of entry filter.  It's a low pass filter that blocks the higher frequency MoCA uses.  They're around $10 on amazon, or you can order one online and have it delivered to a walmart in a day or so usually.  You can also pick one up at an Xfinity store if there is one by you.  Search for "MoCA PoE filter".  

If you have no MoCA coax connected devices yourself, like a cable TV set top box, you can screw it inline on the coax right to the back of your gateway.  If you do have MoCA devices, then it should go on the coax where the service enters your residence.   

Alternatively, you can use 3rd party equipment that does not have the "feature".  A gateway or a modem/router combination.  Save yourself the $14-16/month rental fee if you are using their equipment.   https://www.xfinity.com/support/articles/list-of-approved-cable-modems It has to be Xfinity approved or they won't provision it.  Get model numbers from the link above and shop around.  Prices vary wildly. 

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