Hey there, @user_bvwt5y! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. As mentioned by @EG regarding the unsolicited DM's, we love having the information of concerns available to all our customers to possibly help with their solutions in the future. We did receive the DM, and will help with the username concerns with you there.
EG
Expert
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109.1K Messages
1 month ago
@user_bvwt5y
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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XfinityAdrienne
Official Employee
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1.2K Messages
30 days ago
Hey there, @user_bvwt5y! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. As mentioned by @EG regarding the unsolicited DM's, we love having the information of concerns available to all our customers to possibly help with their solutions in the future. We did receive the DM, and will help with the username concerns with you there.
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