Hey there, @user_zowdej. In the future, we ask that you please find the most appropriate public board for your question type and post your question or concern there. If needed, we may invite you to send us a Direct Message. What can we help you with today?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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106K Messages
3 months ago
@user_l68hql
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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user_zowdej
1 Message
2 months ago
posting to activate direct message
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EG
Expert
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106K Messages
2 months ago
@user_zowdej
Did you see my post just above yours ? Sending an unrequested direct message is a forum guideline violation...
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