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Difficulty setting up modem - can’t connect to xfinity.com/activate
Hi all,
I’m having difficulty setting up my internet service. My modem is a CM1000 and I can’t connect to xfinity’s activation page. My computer is able to connect to the modem directly via Ethernet, I am being allocated a WAN IP (running ipconfig on my laptop), I can ping my default gateway, but any internet request won’t go through. I’ve checked my DNS settings to see if I needed to use Comcast’s DNS to connect, but that also didn’t help.
What should I do?
I’m having difficulty setting up my internet service. My modem is a CM1000 and I can’t connect to xfinity’s activation page. My computer is able to connect to the modem directly via Ethernet, I am being allocated a WAN IP (running ipconfig on my laptop), I can ping my default gateway, but any internet request won’t go through. I’ve checked my DNS settings to see if I needed to use Comcast’s DNS to connect, but that also didn’t help.
What should I do?
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