Rcina's profile

Visitor

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1 Message

Sat, Nov 13, 2021 2:32 AM

DHCP Error - ? Need a provisioning signal sent to my modem

Have been trouble shooting our internet outage which I think is likely related to a short term DHCP lease to my modem.  How do I request that a provisioning signal is sent to my modem in an attempt to remedy this?

thx

XfinityBrie

Official Employee

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508 Messages

2 m ago

Hey there @Rcina, thanks for reaching out today! You can provision the device easiest by performing a restart. Are you using your own modem, or an Xfinity Leased Gateway?

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