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09/16/2026 7:44 PM

Devices

How to block devices from my WiFi router?

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Official Employee

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1.7K Messages

48 minutes ago

Good afternoon user_4lynf7

To block devices from your WiFi using the Xfinity app or the WiFi Gateway Admin Tool, follow these steps:

 

  1. Using the Xfinity app:
  • Select the person from Connected to your WiFi.
  • Choose Pause All Devices to block internet access for all assigned devices.
  1. Using the Admin Tool:
  • Go to http://10.0.0.1 from your home network.
  • Navigate to Parental Control > Managed Devices to manage and block specific devices.

Make sure to enable Admin Tool access if needed.

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