Visitor

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1 Message

Wednesday, February 25th, 2026 2:13 PM

Devices no longer can connect

My upstairs TV, printer, and framo pictures can not connect to home wifi

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Official Employee

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2.4K Messages

6 hours ago

 

user_1pvhsz, Thank you for reaching out to Xfinity Support. I know it can be frustrating when your devices are not connecting to the Wifi. I would recommend unplugging your modem for 30 seconds, then plug it back in. This will do a reset on the modem. If this does not help, you can run through the troubleshooting steps on the Xfinity app. Let us know if you still need assistance. 

 

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