devices lose wifi connection
All is well for a while. But usually at least once a day my iDevices and Nest devices will lose connectivity with my new Motorola MT8733. If I reboot the
router they all come back very quickly. I've tried "auto" channel setup as we manually picking bandwidth and channels and one does not
seem better than the other. Given that it all works to begin with its hard to see that its a location or interference issue but some chnage
the Moto is making over time. Its really annoying. Moto support replaced the unit just in case it was bad but that changed nothing.
Also on both the original and replaced router I can not access the admin port on 192.168.0.1 . It accepts the uwer/pwd but then just displays
a Moto logo with no content. (that's over wifi on a mac, I have not yet tired directly connecting to an ethernet port).
7 days ago
Hello @Jg167! Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
6 days ago
As a test, does a computer / device that is hardwired directly to the router / gateway device with an ethernet cable have the same problem ?