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user_y5euo0
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Friday, April 25th, 2025 10:37 PM

Devices disconnecting from router randomly

I have several devices that disconnect from the internet randomly they stay connected to the network but i have to reboot them to get the internet connection. My router is a XB8.

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23 days ago

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XfinityDilary

Official Employee

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2.2K Messages

23 days ago

 

user_y5euo0 Thanks for posting on our community forums. I'm sorry to hear about your devices randomly disconnecting. I'd like to help troubleshoot. Did you try rebooting the modem manually or through the Xfinity App as well? You can also check our Tips for troubleshooting your Xfinity Internet connection forum discussion for more information. Let us know if it helps! 

 

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