Danielle503's profile

New Poster

 • 

1 Message

Thu, Nov 5, 2020 11:00 PM

Devices connecting to the wrong router or pod

We seem to have a common issue where devices in our home will connect to a router or pod that is much farther away and that severely limits their internet speed. For example my upstairs tv is connected the Gateway router downstairs and my downstairs tv is connected to the pod upstairs. I real that the system does this to optimize speed but it doesn’t seem like I am getting very good results with that. Is there a way to manually switch a device to the router or pod that you would like it to connect too? I have looked all over the app and cannot seem to find this capability.

Responses

EG

Expert

 • 

87.2K Messages

8 m ago

Nope.

New to the Community?

Start Here