1 Message
Devices automatically connect to Storm Ready WiFi
My security camera were connected to my Gateway. Then I noticed they kept dropping connection and when I leave home, am unable to access my cameras via app. It's only when I get home that I am able to view any thing via app. And while I'm gone, they stop recording and I have to reconnect them all over again
XfinityAdrienne
Official Employee
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1.2K Messages
1 year ago
Good Morning, @user_a1s7lv! I am sorry to hear about the troubles with the security cameras. What kind of security cameras are you using? Are there any other devices that are seeing a similar issue? Devices should be connected to your residential gateway for regular use as the Storm Ready device will only be enabled and prompted to connect to the 4G LTE network when the power goes out. Are any other devices connecting automatically to the Storm Ready Wifi?
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