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Contributor
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48 Messages
Saturday, December 10th, 2022 6:12 PM
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Devive info page wont load?
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Responses
Problem Solver
828 Messages
3 years ago
Morning, and thank you for reaching out to us on Twitter. Is this the My Account, or Xfinity app you are having this issue? May I also start with your full name and address? Thank you for taking the time to work with us. -Daryl
It on My account, i updated my modem now it just loads?
Ken
Sounds like you are activating your modem? I can help you with this. Can I please get your full name and address?-Daryl
Expert
118.1K Messages
@khanson3
DON'T POST ANY PRIVATE INFORMATION here on the open / public forums please. Send it to them via a private / direct message. Here's how;
To send a direct message (private message);
Click "Sign In" if necessary. Click the "Direct Message" icon in the upper right corner or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.
[Permission from and credit given to BruceW].
CCDaryl
Problem Solver
•
828 Messages
3 years ago
Morning, and thank you for reaching out to us on Twitter. Is this the My Account, or Xfinity app you are having this issue? May I also start with your full name and address? Thank you for taking the time to work with us. -Daryl
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user_m77y9g
Contributor
•
48 Messages
3 years ago
It on My account, i updated my modem now it just loads?
Ken
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CCDaryl
Problem Solver
•
828 Messages
3 years ago
Sounds like you are activating your modem? I can help you with this. Can I please get your full name and address?-Daryl
0
0
EG
Expert
•
118.1K Messages
3 years ago
@khanson3
DON'T POST ANY PRIVATE INFORMATION here on the open / public forums please. Send it to them via a private / direct message. Here's how;
To send a direct message (private message);
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right corner or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
[Permission from and credit given to BruceW].
0
0