1 Message
Device details
how do I find the details of my rented Xfinity modem router combination? I look on the bottom of the device and see numbers but none of them match the numbers on Comcast website for descriptions at their devices. My device does not have a name or any clear details about it. I need to know if it is Wi-Fi 6, Wi-Fi 6e or Wi-Fi 7 enabled. how do I find this information?
XfinityKassie
Official Employee
•
1.7K Messages
1 year ago
@user_4h8lal Good morning! We appreciate you taking the time to reach out to our Community Support Team for assistance with your modem. I'm happy to answer all your questions and concerns today. Here is a great resource for the breakdown of each of our modems. Once you know which modem you are working with, then you find out which Wi-Fi connection is available. After looking, may I ask which modem you have?
https://www.xfinity.com/support/articles/broadband-gateways-userguides
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