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Friday, December 1st, 2023 9:44 PM

Closed

Device deletion

I don’t have an option to delete devices that connected to my hotspot that I did not know was on. 

Official Employee

 • 

1.8K Messages

2 years ago

Thank you very much for reaching out to us here @user_9l600i. There is not an option to manage the devices that are connected to your home hotspot. You would have the option to disable the home hotspot if you would like. That hotspot is a separate network and does not count against your data usage. If you would like to disable that you can. 

  1. Go to the Xfinity app (available to download for free from Apple App Store or Google Play).
  2. Sign in to your account using your Xfinity ID and password.
  3. Tap WiFi.
  4. Tap View WiFi equipment.
  5. Tap Advanced settings.
  6. From there, tap Xfinity WiFi hotspot network.
  7. Slide the toggle to the right to enable your public hotspot and to the left to disable it.
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