Visitor
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4 Messages
detail on security alerts
Months ago I began to receive alerts on my phone telling me an attack was repelled and I need to take steps to protect myself (presumably my gateway and local wifi)
I had already taken all the recommended steps.
Is there any way to get more specifics about the attacks?
It could just be a neighbor accidentally trying to log into my gateway in which case there is no 'threat'
Or, it could be a hacker trying and trying again to get into my stuff
My reaction would be very different if the latter.
But, I have no way of knowing.
Is more detail available somewhere?
XfinityJohnG
Official Employee
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1.2K Messages
1 month ago
Thank you for reaching out to us here @newmarket2. The best option for any issue like that is to reach out to our customer security team at the https://internetsecurity.xfinity.com/help/report-abuse/ site. They would be able to research that problem and update any information.
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