U

Saturday, September 28th, 2024 8:55 PM

Desperately seeking help

I have had poor internet connection issues for almost 2 years. Live agents and xfinity assistants cancel appointments without notifying me and are not resolving my issue. I do have a tech appointment scheduled for tomorrow, but I am not confident that will fix my issues. I am hoping for some kind of intervention so I won’t be forced to cancel my 22 year old account. Hopefully I hear from someone who can help soon….

Official Employee

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1K Messages

2 months ago

Hello, @user_xow60m. Thank you for taking the time to post about your internet issues. I am sorry to hear that you are still having issues. How did your tech visit go? Are your services working better now?

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