chrisjs's profile

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Wednesday, July 9th, 2025 6:07 PM

Defective Coax Problem

This is an FYI for others installing a Hitron CODA56 modem

I had difficulty installing my new Hitron CODA56 yesterday.

What should have been plug&play ended up with a 2 hour Xfinity chat.

The problem was caused by the DEFECTIVE "high quality" triple shielded RG6 coax cable included with the CODA56.

Once diagnosed by Xfinity, I replaced the new RG6 with a previous RG5.9.

Problem solved and the CODA56 was up and running!!

Just to convince myself that the new cable was defective, I switched back and again the RG6 failed to communicate. 

So presently running on the previous RG5.9 and [Edited: "Language"] at so much wasted effort caused by a defective new component.

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