Contributor
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15 Messages
Dear Xfinity, please catch up to optimum speeds
I am in xfinity area and I have a $15 internet plan (essentials something or other). It gets me 75Mbps
My parents are in the optimum area. I was helping them set up an optimum $15 plan
Turns out their service (same cost, $15 all-in) is 100Mbps
I respectfully request for xfinity to match the competitor's value.
Thank you




EG
Expert
•
116.4K Messages
6 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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