Visitor
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1 Message
Dead zone issues and constant lag
Hey so I’ve bought the gigabit plan and I have been experiencing lag or loss of connection in certain rooms even though the modem is on the same floor and is working fine in the room it’s in and all other rooms than the 2 that are having issues. Is this some sort of issue with it not being centralized downstairs or is it a problem with the rooms being a dead zone?


EG
Expert
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121.8K Messages
2 days ago
Some tips for improving WiFi performance;
http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal
https://www.xfinity.com/support/articles/improve-your-wireless-home-network
There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !
https://www.cnet.com/how-to/your-router-isnt-as-fast-as-you-think-it-is-heres-why/
https://www.cnet.com/how-to/home-networking-explained-part-2-optimizing-your-wi-fi-network/
http://www.metageek.com/training/resources/design-dual-band-wifi.html
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XfinityChelseaB
Official Employee
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2.6K Messages
14 hours ago
Hello @user_Nickolas2006, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Did you try the resources that @EG provided?
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