Dead Modem....?

Last night watching TV and the message came up on the TV that it couldn't connect to the modem. This is a wireless cable box, checked the wired one in the living room and it worked, and it is still working at this moment. So it's not the cable.

Checked the modem, it had an orange flashing light, did the reset on it, and now it has no lights. Checked the Comcast Outage Map, no outrages reported for my area.

Called Comcast this morning, they are reporting an outage in my area, therefore I can't get to a human to talk to. I get the normal welcome to Comcast, then an outage has been reported, can't help you now, then click the system hangs up. But the Outage Map still shows no outrages reported in our area. So do we have an outage ord not? Beats me!

This is frustrating....As for now my wife has errands on the other side of town tomorrow, so I guess I'll send the modem with her to the Comcast store for exchange.

After I tried to reset it last night and being frustrated, I had to walk away. I unplugged everything from the modem, left it off all night, plugged it back in this morning, let it sit for a few hours, hit the reset button and let it sit again. Still no lights, so am I safe in assuming the modem died?

Screen shot showing no outrages reported, plus a picture of the modem showing no lights on.