Data Usage Meter not updating.
My data usage meter hasn't updated in almost a week now. It still says I have used the exact same amount of data that it said last week Wednesday morning (July 8). I have chatted with a few Comcast agents about the matter, and all they were able to tell me is "that's what our information shows".
If this means Comcast announced the new data cap, and then a week later, decided to scrap it entirely, and go with unlimited data, GREAT! WONDERFUL!
But I seriously doubt that is what happened. As such, I am left without a way to budget the data my family is using, because it hasn't updated. How much data do I have left this month? I have no idea...After they updated the data cap to 1.2 Terabytes, the data usage meter still worked between July 1-7. But as of July 8, it stopped, and hasn't updated since.
I just wish someone over at Comcast could tell me why...