Visitor
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1 Message
Data usage doubled
My internet data usage doubled this month. Why would that be when it has been about the same for years?
Visitor
•
1 Message
My internet data usage doubled this month. Why would that be when it has been about the same for years?
XfinityAlyssaA
Official Employee
•
2.2K Messages
2 months ago
Good afternoon @user_njlzk2, and thank you for reaching out to our Communities team with your data usage concerns. Unfortunately, we are unable to see what is causing your data usage spikes, have you had any recent changes in devices or how you use your internet? We'd also be happy to look into any offers that include unlimited data so you don't have to worry about it in the future. Please let us know if that is something you might be interested in.
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