Visitor

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5 Messages

Thursday, May 14th, 2026 4:33 AM

Damaged Pedestal

I have a damaged pedestal in my front yard that I would like repaired/replaced. There is a large crack and a broken piece at the base of the pedestal. No issues with my internet service.

Oldest First
Selected Oldest First

Official Employee

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2.6K Messages

18 hours ago

@c.sa126, Thank you for reaching the new post. It really helps us a lot. Since we have an open chat already, I'll follow up there shortly to collect the details of your location and the pedestal. 

Expert

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117.9K Messages

8 hours ago

@c.sa126 @XfinityVianney 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478   

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