New Poster
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3 Messages
Daily outages
Does anyone have information about the outages happening multiple times per day each day in the [Edited: "Personal Information"] area?
New Poster
•
3 Messages
Does anyone have information about the outages happening multiple times per day each day in the [Edited: "Personal Information"] area?
EG
Expert
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112.8K Messages
1 month ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
(edited)
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XfinityPaula
Official Employee
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1.6K Messages
1 month ago
Hi there Spiro1! I hope that your having a fantastic Friday. I'm sorry to read of the ongoing trouble you were having with service issues. I know how frustrating it can be when your services drop. For my home if the internet goes out, I know within minutes because one of the kids or my in laws are streaming some show that, for them, is crucial to watch at that moment. Having any hiccup is going to cause chaos! @EG offered some excellent resources to check on your service status and to help determine it the interruptions are related to a known area issue. Thanks @EG for sharing those options with our status site and Xfinity app.
@Spiro1 Are you still experiencing service trouble? I would love to help out in any way we can to ensure you have an uninterrupted amazing experience with all our Xfinity services.
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EG
Expert
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112.8K Messages
1 month ago
My pleasure @XfinityPaula 😊
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