Visitor

 • 

1 Message

10/26/2026 6:40 PM

Daily outage three days in a row starting over the weekend, 9AM - Noon

Without advance warning I've had three internet outages at my address in the last three days, October 24, 25, & 26. It starts around 9AM and they "work on the problem" for a couple hours and then it comes back around Noon, give or take an hour.

Is there an open network ticket in my area to resolve this so I'm not in some sort of never ending automated outage loop?

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Visitor

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1 Message

17 hours ago

My internet and phone are working but I have no TF signal on three tv'a starting on 10/26/26.

Official Employee

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4K Messages

2 hours ago

 

user_x6hzhr -Thank you for your feedback and for joining us here on the Xfinity Forums. I know how frustrating service interruptions can be, and I apologize for any inconvenience this may have caused. If you ever experience an issue with your Xfinity services, you can use the Xfinity app or Status Center to check your service status. If an estimated resolution time is available, it will be displayed there, and you can also sign up to receive text notifications when the interruption has been resolved. Xfinity WiFi hotspots may also be a helpful option for staying connected while your service is impacted. We truly appreciate your patience and understanding during this time.

 

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