Visitor
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1 Message
Daily outage, nothing on map
Every day starting around 6am, we lose Internet connectivity and the modem resets. Will continue doing this for a couple hours sometimes before access stabilizes. There's never any outages listed on the map. Beyond frustrating, as out while family depends on the internet being available in the mornings. Help!
XfinityJohnG
Official Employee
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2.2K Messages
1 month ago
Thank you very much for reaching out to us here. That is definitely an issue we can look into further from here. When you are without a connection, do you get an error message of any type, or just no connection at all?
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