Customer service

Hello, I need assistance with a billing dispute and restoration of my disconnected services. My bill nearly doubled when my promotional discount expired, and I was not aware of the upcoming increase.

I cannot afford the minimum payment required for reconnection, and the automated chat assistant will not connect me with a live representative.

I also cannot access my billing history through the app. I need a review of my promotional rate, notification of its expiration, and available options to restore my services with a lower initial payment.

Please have a representative review my account and advise me of my options. Thank you.