Regular Visitor
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7 Messages
Customer modems new increased upload speeds
Is there any update on when customer owned modems will get the mid split increased upload speeds? I've seen articles about the faster upload initially on xfi complete and later in 2023 for customer modems. Is there any more details, a projected timeline for customer modems?
Thanks
CCTambrey
Gold Problem Solver
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3.4K Messages
2 years ago
Hello @niteskies. Thanks for reaching out to us here with your inquiry about our next generation internet. Only select areas will be eligible. If you are is eligible, you will receive an email letting you know and what to do next. That being said, be sure to check your email regularly for communications from us. :)
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niteskies
Regular Visitor
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7 Messages
2 years ago
I am in an area with the increased upload speeds 100 or 200 mbps depending on download speed level I select. But I would need to go with the Xfi complete to get the increased upload speeds. My question is there any details on when my customer owned modem, a netgear CM2000 will get the new increased upload speeds?
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quik516
Visitor
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1 Message
1 year ago
Hello. Is there an update for this post? I also have a CM2000 cable modem and my account shows that I am eligible for 100mbps upload speeds.
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bolster
Contributor
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15 Messages
1 year ago
Hello, any update on when customer-owned modems can take advantage of the higher upload speeds - or at least which kind of customer-owned modems eventually would ? Is Docsis 3.1 speeds sufficient ?
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user_fdc872
1 Message
1 year ago
Another CM2000 customer checking in on when we are getting the new upload speeds. my neighborhood is already upgraded.
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EG
Expert
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106.9K Messages
1 year ago
@user_fdc872
Please create a new topic of your own here on this board with your question. Thanks. The original poster has not returned. 5-month-old thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.
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