Greetings, @ I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with buffering, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you seeing buffering on all devices on your network, or is it just on a device or devices that are farther away from your XB8? What kind of download speeds are you typically seeing? You should be able to stream in 4K at 50 Mbps, so if your speeds are below that, it could be a range or signal issue. Please let us know.
XfinityJamesC
Official Employee
•
2.7K Messages
2 hours ago
Greetings, @ I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with buffering, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening? Are you seeing buffering on all devices on your network, or is it just on a device or devices that are farther away from your XB8? What kind of download speeds are you typically seeing? You should be able to stream in 4K at 50 Mbps, so if your speeds are below that, it could be a range or signal issue. Please let us know.
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