Visitor
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2 Messages
Coundn't install my new modem router.
My new Arris G36 modem router was rejected by the Xfinity app for installation on my computer because the app said that it is refurbished. The HFC MAC ID on it doesn't indicate that it's refurbished. What can I do?
EG
Expert
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118.1K Messages
9 hours ago
Did you buy it brand new in its original packaging from a reputable retailer ?
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