U

Visitor

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1 Message

Sunday, April 16th, 2023 9:07 PM

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Copyright infringement??

I keep getting emails about copyright infringement?? What does this mean? The only movies I watch are on Netflix which I pay for. It says they can terminate my account?  I don’t understand what’s going on.

Problem Solver

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1.5K Messages

2 years ago

Likely phishing scam email.  If it's important, you'll get a certified letter or served with court papers.

Problem Solver

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571 Messages

2 years ago

Hi, there. Please review our Copyright Infringement policy here: https://www.xfinity.com/support/articles/comcast-dmca-compliance-policy For issues related to service impact due to the DMCA Repeat Infringer Policy, please contact us at 1-877-842-2112. The hours of our Customer Security Assurance Department are 6:00 AM to 2:00 AM eastern time, seven days a week.

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